Refund and Cancellation

 

Crown Publications

Cancellation & Refund Policy

 

Last updated on Oct 7th 2022

Crown Publications believes in helping its customers
as far as possible, and has therefore a liberal cancellation policy. Under
this policy:

  • Cancellations will be considered only if the request is made immediately
    after placing the order. However, the cancellation request may not be
    entertained if the orders have been communicated to the vendors/merchants
    and they have initiated the process of shipping them.

  • In case of receipt of damaged or defective items please report the same
    to our Customer Service team. The request will, however, be entertained
    once the merchant has checked and determined the same at his own end.
    This should be reported within
    same day of receipt of the
    products.

  • In case of any Refunds approved by the
    Crown Publications, it’ll take
    6-8 days for the refund to
    be processed to the end customer.