Refund and Cancellation

Cancellation & Refund Policy

Last updated on Oct 7th 2022

Crown Publications believes in helping its customers
as far as possible, and has therefore a liberal cancellation policy. Under
this policy:

• Cancellations will be considered only if the request is made immediately
  after placing the order. However, the cancellation request may not be
  entertained if the orders have been communicated to the vendors/merchants
  and they have initiated the process of shipping them.

• In case of receipt of damaged or defective items please report the same
  to our Customer Service team. The request will, however, be entertained
  once the merchant has checked and determined the same at his own end.
  This should be reported within
  same day of receipt of the
  products.

• In case of any Refunds approved by the
  Crown Publications, it’ll take
  6-8 days for the refund to
  be processed to the end customer.